Privacy Policy

1. Information we collect

We only collect information that you choose to give us, or that is needed to operate the website. This typically includes:

• Contact and enquiry details — your name, company or organisation, email address, phone number and the contents of any message you send through our contact or quote-request forms.
• Enquiry context — the products, parts, brands or services you ask about, so we can respond accurately.
• Technical data — limited information your browser provides automatically, such as device type and pages visited, used to keep the site running and secure.

We do not knowingly collect sensitive personal data, and we do not request more information than is needed to answer your enquiry.

2. How we use your information

We use the information you provide to:

• Respond to your enquiries and prepare quotations for parts, consumables or services.
• Communicate with you about an ongoing request, order or project.
• Maintain, secure and improve this website.
• Meet any legal or regulatory obligations that apply to our business.

We do not use your details for unrelated marketing without your consent.

3. Cookies and analytics

This website may use a small number of cookies and similar technologies to help the site function correctly and to understand, in aggregate, how visitors use our pages. Where analytics are used, they are intended to measure general usage trends rather than to identify you personally.

Most web browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how some parts of the website behave.

4. Sharing your information

We do not sell, rent or trade your personal information. We may share information only where it is necessary to:

• Work with trusted service providers who help us operate the website or communicate with you, and who are required to protect your data.
• Comply with the law, a court order, or a lawful request from a public authority.
• Protect the rights, safety or property of MMST, our clients or others.

Any third parties we work with are expected to handle your information securely and only for the purpose we share it.

5. Data security

We take reasonable technical and organisational measures to protect the information you share with us against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of information sent to us online.

6. Data retention

We keep enquiry and contact information only for as long as needed to respond to your request, maintain our business relationship, and satisfy any legal or record-keeping obligations. When information is no longer required, we take steps to delete or securely dispose of it.

7. Your rights

Subject to applicable law, you may ask us to:

• Confirm what personal information we hold about you and request a copy.
• Correct information that is inaccurate or incomplete.
• Delete information we no longer need to keep.
• Stop using your details for a particular purpose, such as further communication.

To make a request, please contact us using the details below. We may need to verify your identity before acting on a request.

8. External links

Our website may link to third-party sites that we do not control. This policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any external site you visit.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

10. Contact us about privacy

If you have questions about this policy or wish to exercise any of your rights, please contact our Managing Director, Shedrack L. Shafte:

• Email: Shedrack.shafte@mmst.co.tz
• Phone / WhatsApp: +255 754 845 066
• Serving Tanzania, Uganda and Kenya